Terms and Conditions
1.- IDENTIFICATION OF THE OWNER AND GENERAL INFORMATION
The present Terms and Conditions regulate the access and the use of the Website www.mwis3r.com (hereinafter, the Website) owned by the trademark Bryan Federik Morales (hereinafter, MWISER), with registered office at Merendreef 30, Valkenswaard, The Netherlands. As well as the services and products offered by MWISER on its website.
MWISER offers this website subject to these Terms and Conditions. By visiting the website or using the services or applications of the website, the user accepts these Terms and Conditions.
For the access to the Web site the registration of the Users will not be required. However, in order to contract any of the services offered by MWISER, the registration of the User and the acceptance of these conditions will be required before formalizing the payment.
Through the Web site, MWISER offers to the Users sportswear of the brand MWISER.
The present Terms and Conditions of MWISER described below define the rights and obligations of MWISER and the Users within the framework of the Web Site. These are the only Terms and Conditions applicable to the use of the Web site (without prejudice that for certain services there could be particular conditions) and to the contracting of orders through the Web site and replace any other conditions, except previous agreement in writing between MWISER and the User.
2.- USER DATA
In order to purchase the products offered through the Website it will be necessary for the User to register through the registration form available on the Website. The User will be responsible for maintaining the confidentiality of the data and information provided and to restrict access to your computer and passwords to prevent unauthorized use.
In case the User has reason to believe that his data have been brought to the knowledge of a third party, or if they have been used in an unauthorized way, or are susceptible to be used in an unauthorized way, he will have to communicate this situation to MWISER immediately.
The User shall check that his data are correct and complete and inform MWISER when there is any variation and/or modification in the information provided in the purchase process.
and the User.
3.- ORDERS AND CONDITIONS OF SALE
The services and products offered through the MWISER Web Site are intended for the purchase by the Users of MWISER sportswear.
In order to be able to contract an order from MWISER, the User must be older than 16 years old.
From the Web Site www.mwis3r.com, MWISER will send orders to any part of SPAIN.
For the realization of orders through the Web Site, the User will have to facilitate a series of data with previous character to the contracting, through the purchase form, and that will be necessary to be able to manage his purchase order.
4.- PRICE, PAYMENT METHOD AND DISCOUNT CODES
Once the data in the form has been completed, the User must proceed to pay for the order through the payment methods specified on the Website.
After payment is made, the User will receive an order confirmation email, which will include a summary of the items purchased, the requested shipping method and the destination address.
If at the time of payment an incident occurs that prevents payment from being made, the User will receive an automatic payment error message and their order will not be processed until the payment process is successfully completed.
The prices of the services are expressed in Euros (€), including taxes and management and shipping costs, the amount of which will be indicated at the time of final confirmation of each order.
All prices shown are final prices, the Value Added Tax (VAT) being expressly included, without prejudice to the fact that the user will have detailed information on the price of the product at all times. In the case of the Canary Islands, VAT will be excluded when paying for the order.
MWISER may periodically offer discount codes to its Users. These discounts may only be applied in accordance with the instructions specified by MWISER with respect to each code, and in any case Users may only use a single code per order.
The use of discount codes will not be compatible with certain promotional actions and collections.
User.
5.- INFORMATION ABOUT MWISER PRODUCTS AND SERVICES
The data included on the website in each description of the products and services, in its photographs, graphic or iconographic representations or videos, as well as trade names, brands or distinctive signs of any kind, have a purely informative function. Therefore, MWISER declines any responsibility for the appearance of errors in said information, although it undertakes to take all measures within its power to correct the aforementioned errors or omissions as soon as possible after being informed of them.
6.- RETURNS AND RIGHT OF WITHDRAWAL
The User may return to MWISER, free of charge, any product that has a manufacturing defect. Taking into account the nature of the contracted products, the User will have a period of one month from when he became aware of the lack of conformity of the product to communicate to MWISER his lack of conformity with them. If this period is exceeded, any damages will be assumed by the User. The return of products that have manufacturing defects will not entail any additional cost for the User.
To formalize the return, the User must contact MWISER within the granted period of one month, by email
info@mwis3r.com, indicating the product or products to be returned, attaching a photograph and a detailed list of the defects found in them.
Once MWISER has received the User's communication, it will inform you within 3-5 business days whether or not to return the product. If the return is appropriate, MWISER will indicate to the User how to collect the defective product from their home.
Each product to be returned must be unused and with all its labels, packaging and - where applicable - documentation and original accessory elements that came with it. If the User does not proceed in this way, MWISER reserves the right to deny the return.
Once the product is received and the defects are verified, MWISER will give the User the possibility of replacing the product with another one with identical characteristics, unless this option is objectively impossible or disproportionate for MWISER.
In the event that, due to lack of stock, another product with identical characteristics cannot be shipped, the User may choose between terminating the contract (that is, the refund of the amounts paid) or requesting the shipment of another model that the User voluntarily chooses.
The delivery of the product with identical characteristics or the new model that the User chooses, as appropriate, will be carried out in the next 3-5 business days from the date on which MWISER confirmed to the User the replacement of the defective product or the shipment of the new one. model.
The replacement, the sending of a new model or the termination of the contract will not imply additional costs for the User. If the User terminates the contract, MWISER will refund the entire amount paid to the User for the purchase of the defective product (including shipping costs).
MWISER informs Users that the term for the refund of the amounts paid will depend on the payment method that the User used when purchasing the product:
-If the User has made the payment by credit/debit card, MWISER will return the amount paid within a period of 14 calendar days from when the User decided to terminate the contract.
-If the User has made the payment through PayPal, MWISER will return the amount paid within 24-48 business hours from when the User decided to terminate the contract.
In the event that the User is not satisfied with the products received in their order, the User, in accordance with the General Law for the defense of Consumers and Users, will have a period of fourteen (14) calendar days to return the entire amount. of the order or, if you prefer, you may return any of the products that make up the total order and all without any penalty and without the need to indicate the reasons. However, the User must bear the direct cost of return to MWISER, whether they return the entire order or decide to return only some of the products in the order. To formalize the return, he must contact MWISER at the email info@mwis3r.com. Once said communication is received, MWISER will indicate how to send the order to its offices or warehouses.
MWISER is not responsible for the courier company that the User hires to return the order. MWISER recommends that the User require the courier company to provide proof of delivery once the courier has deposited the product in the MWISER offices/warehouses, so that the User has proof that the product has been correctly delivered to MWISER.
The costs of returning the order (such as shipping costs through courier companies) will be assumed directly by the User.
The product must be unused and with all its labels, packaging and - where applicable - documentation and original accessory elements that came with it. If the User does not proceed in this way or if the product has suffered any damage, the User accepts that the product may suffer depreciation or that MWISER may deny the return.
Once MWISER receives the order and verifies that it is in good condition, MWISER will proceed to return all amounts paid by the User. If the User decides to return the order in full, MWISER will return to the User all of the amounts that the User had paid (including shipping costs).
If the User only wishes to return one or some of the products that were part of the order, MWISER will not be able to refund the shipping costs that the User has paid for the entire order.
MWISER informs Users that the term for the refund of the amounts paid will depend on the payment method that the User used when purchasing the product:
-If the User has made the payment by credit/debit card, MWISER will return the amount paid within a period of 14 calendar days from when the User decided to terminate the contract.
-If the User has made the payment through PAYPAL, MWISER will return the amount paid within 24-48 business hours from when the User decided to terminate the contract.
In any case, MWISER will return the amounts paid as soon as possible and, in any case, within 14 calendar days following the date on which the User has informed of their decision to withdraw from the contract.
The data included on the website in each description of the products and services, in its photographs, graphic or iconographic representations or videos, as well as trade names, brands or distinctive signs of any kind, have a purely informative function. Therefore, MWISER declines any responsibility for the appearance of errors in said information, although it undertakes to take all measures within its power to correct the aforementioned errors or omissions as soon as possible after being informed of them.
7.- CHANGE POLICY
MWISER does not support the exchange between a product purchased by the User for another product that is offered on the Website.
If the User wants to make a change to a product, he must exercise his right of withdrawal in accordance with the provisions of the previous clause and subsequently purchase the new product he wants.
8.- USE OF THE WEBSITE
Use of the Website for fraudulent purposes, or related to criminal offenses or illegal activities of any kind, is not permitted.
It is also prohibited to send, use or reuse material that is illegal, offensive, abusive, indecent, defamatory, obscene or threatening of any kind, or that constitutes a violation of intellectual property rights, trademarks, confidentiality, privacy or any other right, or is otherwise libelous or objectionable to third parties, or whose content contains computer viruses, political propaganda, advertising content, chain mail, mass mailing or any other type of "spam" and, in general, any type of annoyance or inconvenience unnecessary.
The User undertakes to make lawful, diligent, honest and correct use of any information or content they have access to either through the Website or third-party websites that are accessed through the links on the Website, and all of this under the principles of good faith and with respect at all times for current legislation and these Terms and Conditions.
Likewise, the User undertakes not to cause malicious or intentional damage or harm that could impair or alter the Website itself, as well as not to introduce or spread computer viruses that could produce unauthorized alterations to the contents or systems that make up the Website.
MWISER reserves the right to deny access to the Website or even cancel orders to Users who misuse the contents and/or fail to comply with any of the conditions that appear in this document.
9.- INTELLECTUAL OR INDUSTRIAL PROPERTY
The intellectual property rights of the page www.mwis3r.com, its source code, design, navigation structures and the different elements contained therein are owned by MWISER, to whom corresponds the exclusive exercise of the exploitation rights thereof in any form and especially, the rights of reproduction, distribution, public communication and transformation, in accordance with applicable Spanish and European legislation.
MWISER informs that it does not grant any express or implicit license or authorization on intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included on the Website. Total or partial reproduction of the contents of the Website is totally prohibited, not even through a hyperlink, without express written consent from MWISER. Unauthorized use of these contents will give rise to legally established responsibilities.
10.- HYPERLINKS
The hyperlinks contained on the website may direct to third party websites. MWISER does not assume any responsibility for the content, information or services that may appear on said sites, which will be understood to be offered exclusively for information purposes by MWISER and which in no case imply any relationship, acceptance or endorsement between MWISER and the persons or entities that own it. of such content or owners of the sites where they are found.
11.- PARTIAL NULLITY
In the event that any Clause of these Terms and Conditions is declared void, the other Clauses will remain in force and will be interpreted taking into account the spirit of these Terms and Conditions.
12.- MODIFICATIONS
The information that appears on this Website is current on the date of its last update. MWISER reserves the right to unilaterally modify these Terms and Conditions, as well as its privacy policy and any other information. The entry into force of the modifications to the Terms and Conditions will occur from the moment of their publication on this Website.
13.- NOTIFICATIONS
All communications between MWISER and the User related to the contracting of orders through the Website will be made in writing and in accordance with the communication procedures established in these Terms and Conditions for each particular case.
14.- ABOUT THE LANGUAGE
MWISER may translate these Terms and Conditions, its Privacy Policy, or any other operating rule, policy or procedure that may be published on the Website. The Spanish version will prevail in case of conflict.
15.- ETHICAL POLICY ON SUPPLIERS AND ASSOCIATES
As a company committed to the goal of providing high-quality products to its customers, MWISER recognizes its moral obligation to ensure that suppliers act ethically. We expect our suppliers to consistently provide an environment that protects the health and safety of employees, as well as their basic human rights. All suppliers must comply with their national employment laws and regulations.
MWISER undertakes to never knowingly acquire supplies from countries that fail to comply with the aforementioned principles. However, as MWISER continues to grow, it recognizes the importance of taking initiative and doing everything possible to defend the rights of the people involved in the manufacturing of its products.
16.- APPLICABLE LEGISLATION AND JURISDICTION
These Terms and Conditions are subject to Spanish legislation. The parties, in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, submit to the Courts and Tribunals of the User's place of residence.
Likewise, by virtue of the provisions of Regulation (EU) No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, regarding the resolution of online consumer disputes, MWISER informs you that, in In the event of a dispute, the User who is a resident of the European Union may go to the “Online Dispute Resolution Platform” that has been developed by the European Commission, in order to try to resolve extrajudicially any controversy arising from the provision of services by MWISER.
To access the “Online Dispute Resolution Platform” you can do so through the following link: http://ec.europa.eu/consumers/odr/
In any case, MWISER informs the User that it has a Claim Form through which you can make any complaint or claim in relation to the services provided by MWISER.
